Privacy Policy

At ThatsMyFace (“TMF”, “We”, “Us” and terms of similar meaning), we are committed to protecting the privacy of our users (“You” or “User”) and ensuring the security of any personal data we receive from you. This Privacy Policy (“Policy”) outlines our policies and procedures for collecting, using, and disclosing your personal data, and describes the security measures we’ve put in place to protect the information that you store using TMF's services, including the services made available through our website, and any other software or services offered by TMF in connection with such services (the “Services”). By using these Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Privacy Policy.

What Information Does ThatsMyFace Collect and Store?

Personal Information When expressing an interest in obtaining additional information about the Services or registering to use the Services, TMF requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (“Personal Contact Information”). When purchasing the Services, TMF also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organisation that will be using the Services (“Billing Information”).

Photos and Biometric Data When you voluntarily use our services, you may choose to upload photos to our site. We collect and store these photos to provide our services to you, in the manner and timeframe as described in this Privacy Policy. This may include biometric data such as faces, which are converted into tokens for facial recognition purposes.

Data, Diagnostic & Login Information Using TMF’s Services, you will be able to create, upload, store, and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to as “Data”). This information will be stored and maintained on TMF’s website. If you run into technical errors in the course of using the Services, TMF may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain details regarding your Operating System version, hardware, browser version, and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer to streamline the login process (“Login Information”).

Analytics Information As you navigate TMF’s website and use our Services, TMF may also collect information through frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on TMF’s website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Geo-Location Information TMF does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

What Does ThatsMyFace Do With the Information It Collects?

Purposes for Data Processing:

  • Personal Contact Information: We use this information primarily to administer our Services to you and provide you with updates and product announcements. We may also use some of your information for marketing purposes, as explained below.

  • Billing Information: TMF does not store any Billing Information on its servers. Instead, we use a payment provider to store and process all payment-related transactions.

  • Data, Diagnostic Information and Login Information: We use this information solely for the purpose of administering and improving our Services to you.

  • Analytics Information: TMF may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze the use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

  • Photos and Biometric Data: We use these photos and biometric data for providing our facial recognition services. We will never use your photos for any purpose other than providing our services to you unless we obtain your explicit consent. We will never sell your photos to third parties and will only share them with trusted partners who help us provide our services as described in this Privacy Policy.

Sharing & Disclosure of Private Information

Third-Party Applications and Your Use TMF provides users with the ability to link to their Data on third-party sites such as Facebook, Twitter, and LinkedIn. Such linking is at the complete discretion of users. Because of this, TMF cannot be held responsible or liable for the linking of user’s Data to such third-party sites, nor for how these third-party sites use such links.

Marketing and Publicity Per our Privacy and Conditions, you agree to permit TMF to identify you as a customer and to use your name and/or logo in TMF’s website and marketing materials.

Sale of Personal Information TMF does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners TMF may use certain trusted third-party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Data Security Measures

Security Measures in Place:

  • Encryption: Data is encrypted during transmission and at rest.

  • Regular Audits: We conduct regular security audits and vulnerability assessments.

  • Access Controls: Use of firewalls and secure access controls.

  • Updates and Patching: Regular updates and patching of software and systems.

  • Employee Training: Employees are trained on data protection and security practices.

Policy Updates and User Notification

Informing Users About Privacy Policy Updates: Updates to the Privacy Policy will be communicated to users via email notifications and prominent announcements on our website. Users will also be prompted to review and accept the updated policy upon their next login.

Accessibility and Understanding

Target Audience and Policy Clarity: Our target audience includes businesses, cybersecurity professionals, and individual users concerned about visual media protection. The Privacy Policy is written in clear, straightforward language to ensure it is easily understandable by all users, regardless of their technical background.

International Transfers

Data Transfers We may collect your personal data from transfer it to, and store and process it in countries outside of where you live. Whenever we share information of EU Users outside the EU, we make sure an adequate transfer mechanism is in place, personal data shared is in limited and specific cases, and we ensure a level of protection essentially equivalent to that guaranteed within the EU.

Voluntary Data Provision

Data Volunteering When you use our services, it is your choice to provide us with personal data such as your name, email address, face image, or other identifying data. You do so voluntarily, and we will only collect data that is necessary for us to provide our services to you.

Retention of Personal Data

Data Retention We generally retain your personal data for as long as is needed to provide the services to you or for as long as you have an account with us. We may also store personal data for the duration of the service, as well as for a period of time necessary to establish, exercise, or defend legal claims and for compliance with legal obligations.

Cookies

Web Browser Cookies Cookies are used by us to provide a better user experience. For example, cookies can be used to remember your login data, so you don't have to enter it every time you visit our website. Cookies make it easier and faster to navigate a website and find the data you're looking for. By continuing to use the Site, you acknowledge and consent to the terms outlined regarding the use of cookies for personalized ads, understanding that your user experience may be tailored based on your preferences.

Questions, Complaints and Contacts

Contact Us If you have any questions regarding this Privacy Policy, please contact us at contact@thatsmyface.com